CRM & Website Add-Ons

Manage Customer Relationships Effectively and Drive Business Growth

SO CRM provides a powerful, all-in-one customer relationship management solution to help you manage customer interactions, automate sales, and gain valuable insights from data. With our CRM and add-ons, you can streamline operations, elevate customer support, and drive stronger business performance across the board.

CRM

Streamline customer management.

Our all-in-one CRM is the central hub for all your customer relationship management needs. As the main platform for additional tools and integrations, our CRM streamlines customer management, enhances interactions, and supports seamless add-ons like marketing automation and analytics. It’s the essential starting point to optimise sales processes and gain valuable insights that drive smarter, data-backed decisions.

Live Chat & Automated Responses

Enhance customer engagement.

Improve customer satisfaction by providing instant, real-time support through live chat and automated responses. Our solutions ensure that customers receive timely assistance, reducing wait times and creating a positive experience that enhances satisfaction and loyalty.

Automated Review Requests

Streamline Customer Feedback with Automated Google & Facebook Review Requests

Increase positive reviews, enhance your online reputation, and manage feedback effortlessly with our automated review request and response solution.

Appointment Booking and Calendar

Simplify scheduling and increase bookings.

Provide a hassle-free booking experience with our online scheduling system. Allow your customers to book appointments at their convenience. Automated reminders help reduce no-shows, leading to better attendance rates and increased efficiency. This streamlined process saves time and improves customer satisfaction by making the booking experience smooth, reliable, and accessible.

WhatsApp Integration

Direct communication with your customers.

Use WhatsApp to provide personalised customer support, ensuring that each interaction feels direct and meaningful. Keep your audience informed and engaged. With WhatsApp, you can maintain open, real-time communication, building stronger connections with your customers and making it easy for them to reach out with questions or feedback.

QR Code Generation

Create QR Codes for your Marketing Campaigns

Generate QR Codes that link directly to your website or Google Review page, making it simple for customers to engage and leave feedback. This streamlined approach helps build social proof quickly and easily, allowing satisfied clients to support your business with just a scan.

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